While upwards of 90% of an organization data is unstructured and encapsulates the collective knowledge resident within the organization – e.g., product manuals, legal documents, customer communications etc., it is within structured data (typically less that 10% of the total data footprint) that the authoritative data on business entities and their transactions reside – e.g., customer profile, relationship touchpoints and orders, inventory and shipments, product catalogs and manufacturing plans, risk management and compliance actions etc.

CONVAID is the key to unleashing the untapped potential of an organization’s data structure across industries and business functions. It recognizes that any organization’s domain-specific knowledge is intricately tied to its data structure. Whether you’re in retail, online commerce, financial services, insurance or any other sector, data about domain – e.g., in retail it would be about customers, products, orders, and more that is locked within databases. CONVAID breaks down these data silos and brings them to life with natural language-based semantics.  

CONVAID enables all forms of interactions with these databases / datasets using natural language – e.g., customers searching for products at a retail store or online can articulate specific needs that can be mapped to their historical transactions and long tail of highly nuanced product features, government agencies can engage citizens for mission critical needs such as availing disaster relief or veterans benefits, finance organizations can monitor ongoing portfolio compliance based on original terms & conditions, etc.